About Delivery

Your tree will be delivered anytime between 3pm and 9pm on your chosen delivery day. Collection from our showroom is also available, between 9am and 2pm – Monday to Saturday.

We let you to know when (approximately, depending on traffic) we will be there with regular text updates on your delivery day.

Your tree will be delivered netted. A fresh stump cut is made at your home, ready for your tree stand.

If you are not in it will be stored in a safe place and placed in a fresh water supply to continue it’s drinking – either your stand if you’ve bought one or a pot we will provide!

We only deliver for tree orders to within 20 minutes travel time from our Teesside showroom (quite a large area!). Enter your postcode below to check your travel time.

All orders that do not include a tree, or out of our delivery area will need to be collected from our showroom, TS18 3FE,  between 9am and 2pm, Monday to Saturday.

Travel Modes in Directions
Travel Time:

Delivery is free for all tree orders to within 20 minutes travel time from our Teesside showroom. Enter your postcode below to check your travel time.

All orders that do not include a tree, or out of our delivery area will need to be collected from our showroom, TS18 3FE,  between 9am and 2pm, Monday to Saturday.

Travel Modes in Directions
Travel Time:

If you are not in we will leave your tree in a safe place you specify at the checkout or at one we can find.


Your Order

These can sometimes take a couple of hours to come through, and can sometimes find their way to your spam/junk folder, so check there. If not, just drop us a quick message and we’ll be happy to help 🙂

This is rare, but as it’s Christmas time, delivery problems can’t be ruled out. Call us on 01642 980075 directly and provide your postcode.


Your Tree

We deliver your tree within 3 days of being cut from the farm. For anytime they are being stored, they will be stood in a fresh water supply to ensure the incredible freshness.

The Nordmann Fir, have the best needle retention. Of course, no tree will retain all of it’s needles, but if your Christmas tree is cared for correctly it will look full well into the new year.

It really depends on where you are putting it 🙂 We measure our trees to the top of the “leader” (the long bit at the top above the topmost branch). You also need to keep in mind that if you’re using a stand, this will add a little more height to the tree. A typical ceiling is around 8’.

Check out our tree size guide below which might help…

Our Christmas Tree Collection Service is a new service running from the 26th December – 14th January 2019.

We will collect your Christmas Tree and dispose of it in an environmentally friendly manner for just £20.

Your tree will need to be placed in an accessible location for us to pick it up on the day.